shoes

We are committed to provide you the best shipping options, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all time.

We will send you a confirmation email once your order is verified. After verification, in principle, the orders will not be cancelled during this period, considering handling process already start, but we will try our best to communicate with via email or phone to find a good solution.

Allow 2 to 5 business days for processing of Ground shipments.
No shipments are processed on the weekends and holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone timely.

Shipping time: This refers to the time it takes from items to be shipped from our warehouse to the destination. 

Normally we ship by standard express, it takes 10-22 business days.  

Please try the best to provide us your physical address instead of PO BOX address. if you provide PO BOX address, we will send you an email to confirm physical address, if no reply within one business days, we have to ship by post channel which will taks 30-40days on the way.

You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped. The tracking number will be active within 24-48 hours.

You may bookbark the order confirm page to track.

WHAT DELIVERY OPTIONS DO I HAVE?

When your destination country is the United States,Australia,Canada, or the United Kingdom, you can choose between "Standard Delivery" and "Express Delivery".

STANDARD DELIVERY: 15-30 business days

Standard delivery is free for orders $39.99. The discount applies automatically at the checkout.

During peak seasons and promotional sales, delivery might take a little longer.

EXPRESS DELIVERY:

Express delivery time 7-20 working days,

Speedpost shipping fee, $15.99

During peak seasons and promotional sales, delivery might take a little longer.

WHERE DOES DELIVER?

 U.S.: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

Note: Affected by Covid-19, there will be some delay on the delivery.